This Refund Policy describes when you may be eligible for a refund from Zebroon Unlock.

1. Digital Services
Many services are delivered instantly or near-instantly. Once a service has been successfully delivered, it is generally non-refundable.

2. Failed or Rejected Orders
If an order cannot be completed or is rejected by the provider, the amount is returned to your Zebroon Unlock wallet balance automatically.

3. Wrong Information
Orders placed with incorrect details (e.g. a wrong IMEI) may not be eligible for a refund once processing has started.

4. Requesting a Refund
If you believe you are entitled to a refund, open a support ticket with your order reference and we will review it promptly.

5. Wallet Credit
Refunds are normally issued as Zebroon Unlock wallet credit, which you can use on future orders.